Quintessa Hotel Tokyo Ginza

The hotel was clean, and very well positioned, the Staff was super-friendly and helpful, going even beyond their duties on our requests. Communication was ok and any small language issue was easily overtaken through technology.

The staff were amazing and very helpful. We arrived earlier then check in time but were able to leave our luggages with them till then. At the end of our trip we had to borrow the vaccum, which the staff were happy to lend us. Location was great, it's pretty central between all the main attractions Tokyo has to offer. There's a fantastic ramen place that's opened till very late right across the hotel, highly reccomend giving them a go. The whole hotel itself was very clean. If you've got any dirty clothes they have coin washing machines and dryers. Our room was small, but that was expected as most hotels in Tokyo are small/tight, but we made it work.

The staff was nice. There were a few men in their 20s that were extremely polite and helpful. Our room was clean. I liked the toiletries available in the lobby, though I did not need any. The tea and coffee selection was simple, and all you’d need. Location is close to great food, shopping, and train stations.

Though it is a typical hotel at the heart of Ginza, Tokyo's shopping district, the lobby and the availability of chairs for personal use made my stay more comfortable and homey. The lobby also had free coffee and water. The hotel room was very clean and comfortable. I would like to stay there again given the opportunity.

Great location near Ginza close to the tube stops. Lots of shops and food outlets near by. Easy to get around the rest of Tokyo from this location. Room on the smaller side but was expected. Ideal for one but would have been a squeeze for two of us with luggage etc as only small fold out stand for one suitcase and that was across little entrance to room and limited hanging space. Hotel was quiet and very clean. It was a great hotel to stay at for marathon weekend.